Ybarra's Cake Shop & Party

Reviews about Ybarra's Cake Shop & Party

• 1 / 5

  By Kristal Ortegon
  Safe the Stress . . . DO NOT go to Ybarra's Cake Shop!!!
  The service at Ybarras is that of a third world country.
  It was the most upsetting experience in our life's time.
  Ybarra's gives Weslaco a negative name, where customers are treated in a humiliating and condescending manner.
  When we arrived, we were asked to wait 10 minutes, after which, we were asked to wait another 10 minutes, and again, we were asked to wait another 10 minutes.
  I asked the cashier, Lydia, how much longer? She embarrassed me when she snapped at me in front of the customers and threatened to get the owner, Martin Ybarra.
  I was somewhat expecting Martin Ybarra, as the owner and business man to follow the universal policy of "The customer is always right" However, Martin, was ten times fold worse then Lydia. He came in in a defensive and extremely rude manner. He informed me that he has every right to refuse us service and did not have to sell me the tamales after us waiting for half an hour.
  Ibarra's in not the only game in town. Safe the stress, DO NOT give your business to Ybarras Bakery in Weslaco. Their reputation for good customer service falls short. Weslaco residents deserve respect from Ybarras.
  March 06, 2017